About US
Leading the way in wireless peripherals’ technology and design
Founded in 2002, this wireless pioneer made a long-term commitment to developing and producing innovative and high-quality wireless peripherals. In 2005 the brand Rapoo was established.
In 2007, Rapoo was the first to introduce wireless equipment using the 2.4 GHz frequency band. Three years later Rapoo became China’s market leader.
In 2011, Rapoo was listed on the Shenzen Stock Exchange. In this year Rapoo was also the first to launch products that utilize the 5 GHz frequency band, ensuring a more stable connection while saving energy at the same time.
In 2012, Rapoo opened one of Asia’s most modern factories covering 80,000m2. The largely-fully automated production process doesn’t just set technical and quality benchmarks; it also enables production in an exceptionally sustainable and environmentally-friendly way.
Based on its expertise in creating a successful range of PC peripherals, in 2014 Rapoo launched its own V Series Gaming range.
Rapoo products are now being sold in more than 80 countries and the company has approximately 3,000 employees worldwide. Rapoo is fully ISO-certified. The factory and products fully comply with essential global standards and regulations like ISO 9001:2008, ISO 14000:2004, GSV, CE, FCC, RoHS, REACH, WEEE, etc.
Rapoo continues leading the way into the wireless future and in terms of sustainability. Introducing the Multi-mode Wireless technology across Rapoo’s entire new portfolio is the latest example.
Common Questions
Where can l download the latest driver for my product?
The latest available product driver is available in the Downloads section on the respective product page.Simply search by model name and download the driver from its product page, or visit our Support-Download Drivers pages
How long is the warranty period for Rapoo's products?
Rapoo ofers a warranty to the original purchaser from an authorized retailer. Your Rapoo product is covered by warranty, but specific warrantterms and periods are subiect to the terms and conditions of the retail outlet where you made the purchase.
Where can l find the product serial number?
The serial number can be generally found on the bottom side of every product.
Do you have a service center? Or where can l send my product to be repaired?
Please contact us online or email to contact@rapoo.com.
Products Questions
Why doesn't my mouse arrow move?
1. Please check to use the mouse on a mouse pad.
2. Try the mouse on a white paper to check if the special surface you use causes this problem.