Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Common Questions
Where can l download the latest driver for my product?
The latest available product driver is available in the Downloads section on the respective product page.Simply search by model name and download the driver from its product page, or visit our Support-Download Drivers pages
How long is the warranty period for Rapoo's products?
Rapoo ofers a warranty to the original purchaser from an authorized retailer. Your Rapoo product is covered by warranty, but specific warrantterms and periods are subiect to the terms and conditions of the retail outlet where you made the purchase.
Where can l find the product serial number?
The serial number can be generally found on the bottom side of every product.
Do you have a service center? Or where can l send my product to be repaired?
Please contact us online or email to contact@rapoo.com.
Products Questions
Why doesn't my mouse arrow move?
1. Please check to use the mouse on a mouse pad.
2. Try the mouse on a white paper to check if the special surface you use causes this problem.